Job DescriptionAbout Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Key Responsibilities : Work on Kronos Incidents and Service RequestWorking on analyzing the tickets SRs and Incidents and work with the team to bring it to closure to business expectationsWork on small enhancements to Kronos application and try responding to user queriesMaking configuration changes to Kronos application as per the client requirementworking with service manager - client on weekly basis to update the status as per the contract Lead the small team of offshore and provide the SME knowledge
Technical Experience : Kronos - application
Professional Attributes : Should know KronosShould have good communicationShould be working with day to day activitiesGood Team player
Educational Qualification : BE
Additional Information : Resource should have good communication and should Should be working with onshore and Service Mgr
Qualifications15 years of full time education
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