Lead Manage Services

Bengaluru, Karnataka, in
Company: WHITE FORCE
Category: Office and Administrative Support Occupations
Published on 2021-07-23 10:10:04

Description

 Monitor the landscape and business processes to identify the issues proactively. Analyse application issues and work with different stakeholders, customers and tradingpartners to provide resolution. Perform root cause analysis and perform bug fixes. Develop new maps, business processes and AS2/SFTP communication setups required fornew trading partner on-boarding. Troubleshoot development and production problems across multiple environments andoperating platforms. Provide customer training as needed. Contribute to team meetings. Excellent communication (written and verbal), influencing and relationship building skills. Must be comfortable working in a dynamic environment with both short-term and long-termdeadlines. Track and assess product reviews and escalate issues Handle multiple projects simultaneously within established time constraintsMust Haves Bachelor’s degree from an accredited university or equivalent experience required. Minimum 7+ years of experience as an implementation consultant or in Managed Services. Experienced with EDI formats like ANSI X12, EDIFACT etc. Experience with non-EDI data formats like XML, CSV, IDOC. Well versed with EDI mapping. Experience with communication protocols like AS2, SFTP, FTP etc. Experience with Software Requirements and Software Development Documentation.

Skills

EDI formats like ANSI X12, EDIFACT etc, XML, CSV, IDOC, AS2, SFTP, FTP

Industry:

IT-Software / Software Services

Experience requirements

7 - 15 Years

Qualifications:

Any Graduate

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