Pune, Maharashtra, in
Company: Zensar Technologies Ltd
Category: Computer and Mathematical Occupations
Published on 2021-06-21 10:05:54


Lead teams through full systems lifecycle including requirements gathering, technical assessments, package evaluations, technical design and architecture, development, knowledge transfer, launch and support
• Identify the hardware and software requirements of complex systems and provide guidance on how to appropriately implement with minimal impact
• Provide expert knowledge of system architecture at all levels
• Effectively monitor and take timely action to ensure uptime, coordination and effectiveness of IT services
• Insure customers are receiving desired results, identify potential deficiencies, troubleshoot challenges and provide solutions for improvement 
• Implement defined processes and procedures to insure work is performed to the highest level of effectiveness and efficiency
• Insure staff is trained and developed to meet the goals and needs of the department/company; establish a collaborative team environment, coach and counsel team as appropriate, provide project and status updates on a regular basis
• Insure systems are maintained following a regular published maintenance cycle for patches, vulnerabilities, and other remediation efforts
• Develop business case justifications and cost/benefit analysis for IT spending and initiatives; assist with the development and review of the department budget
• Create and maintain all documentation pertaining to the systems design, testing, implementation, and ongoing support for infrastructure technologies
• Review performance and trends of IT systems to determine operating costs, productivity levels and upgrade requirements
• Direct implementation and execution of new and/or upgraded information systems through well-defined plans, procedures, documentation, deadlines and accountability
• Insure SOX and other compliance related policies and procedures are followed
• Perform additional duties and projects as assigned by management in addition to on-call rotation
o Provide general end user and team technical and troubleshooting training Deliver services in accordance with client supervisor

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