Social Media Marketer

Bengaluru, Karnataka, in
Company: Teamlease Services Limited
Category: Computer and Mathematical Occupations
Published on 2021-08-02 22:06:31
Job SummaryConnect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and BlogsCompose responses independently and in accordance with processes guidelinesProvide professional yet personalized experience on all interactions with the customers on Social PlatformsShould be an expert in leading Social PracticesLead and leverage Social Media to meet the brand objectivesResponsibilities and DutiesExcellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearlyPerform post-resolution follow-ups to help requests / to follow up on cases till closure flawlesslyAbility to work independently with little or no guidanceYou will be expected to write copies and curate the available content to be posted as blogs, articles, stories etcShould be flexible in learning different processes and be cross-skilledMake improvement suggestions on products and services from customer feedback for better service deliverySourcing CVs through social mediaRequired Experience, Skills and QualificationsExcellent communication skills and fluency in English.Demonstrable social networking experience and social listening knowledge.Proven working experience in social media or related fields (added advantage)You must be a social media software whiz kid.
We need you to listen in - monitor social media conversations and tell us what's going onTo keep abreast of the latest trends in social mediaIn-depth knowledge of all social media channelsA can-do attitudeCandidates who are MBA in Marketing/ Graduates in Journalism preferred.
Skills:- Social Media Marketing (SMM), Community Management, Viral Marketing, Content Writing and Web Analytics

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