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CloudMoyo

Customer Engagement Manager

Pune, Maharashtra, IN
REMOTE
FULL TIME

Company: CloudMoyo

Category: Management Occupations

Published on 2022-05-14 15:40

Position: Customer Engagement Manager

Role:

  • Lead the end-end strategy and sustainable plan for growing the cloud-based Analytics, engineering services and Professional Services by over 50% year-over-year
  • Lead the customer executive relationships and build a great customer engagement organization
  • Build and manage a healthy sales pipeline focused on driving expansion revenue, adoption and market penetration
  • Drive more revenue from existing accounts by cross selling, up-selling and developing new opportunities
  • Build out a high-performance customer management & advocacy team which is geared towards growing services and solutions related to professional / contract business services, cloud-based application development, integration, collaboration data warehouse, visualizations advanced analytics and AI/ML using Microsoft Azure and cloud platform.
  • Proficient in communicating complex ideas, either with the written word or in presentations. Lead and manage the entire calls/conversations in-person or remote with continuous engagement and authority.
  • Must have been part of the entire SDLC life cycle in the past experience for Application development, product engineering and Analytics
  • Strong understanding of application engineering in terms of web applications, microservices, bots, Integration APIs and various integration mechanisms
  • Strong domain knowledge of Microsoft products: Azure, SQL Warehouse, Data Lakes, IoT, Analytics, Machine Learning and others

Required skills:

  • Consistent track record of exceeding quotas by doing the right thing for the customers
  • Exceptional leadership skills with an entrepreneurial spirit
  • Exceptional people management skills; ability to foster right behavior in others through leading by example
  • Commitment in promoting a diverse and inclusive culture
  • A minimum of 10+ years of experience in Sales in Information Technology, with a focus on application development, data and analytics
  • At least 3 years of experience in practice development or Customer engagement, with a focus on sales to senior executives (Vice President and C-level)
  • An adaptable style that can fit diverse audiences (with varying technical backgrounds)
  • Proficient in communicating complex ideas, either with the written word or in presentations
  • Strong domain knowledge of Microsoft products: Azure, SQL Warehouse, Data Lakes, IoT, Analytics, Machine Learning and others
  • Strong domain knowledge of cloud-based systems and data analytics
  • MBA and/or experience in Management Consulting is preferred
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