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Senior Product Analyst

Bengaluru, Karnataka, IN

Company: LeadSquared

Category: Office and Administrative Support Occupations

Published on 2022-05-12 02:39

LeadSquared is currently seeking a highly motivated and experienced Senior Product Analyst to join our team who will be in charge of getting the product live for our new clients.

The role is a critical one since it will impact the overall retention and satisfaction of the customers.

Location - Bangalore/Noida/Mumbai

Who we are?

LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.

LeadSquared has been recognized as one of the fastest growing companies in the world:

  • Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs.
  • Frost and Sullivan's 2019 Marketing Automation Company of the Year award.
  • Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific.
  • Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius.

LeadSquared is backed by institutional investors like GAJA Capital, Stakeboat Capital and angels like Jyoti Bansal.

LeadSquared Channel Sales

LeadSquared serves large, scalable sales teams. In many industries, businesses have indirect sales channels or channel sales, where potentially thousands of distributed sales teams help in generating leads and closing deals.

The use cases to serve Channel Sales are unique and we are looking to build a purpose-built solution for that.

The Role

We are building the seed team to discover, envision and build the Channel Sales solution. Our version 1.0 will be based on a no-code platform that we have identified.

We are looking for energetic and enterprising Business Analysts to help understand customer requirements and build the solution.

Key Responsibilities:

  • Understand customers’ business needs and devise appropriate solutions
  • Execute the implementation plan: Make the customer live within promised timeframe.
  • Learn LeadSquared platform, API and integration mechanisms and work on integration projects.
  • Come up and implement the best way of importing existing customer data and digital assets
  • Communicate work status to client and internal stakeholders on a regular basis
  • Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
  • Upsell / cross-sell LeadSquared product or services wherever applicable

Key Capabilities:

  • A bachelor’s or master’s degree engineering or technology
  • 3+ years of mandatory experience in implementation of business applications.
  • Ability to manage multiple clients and projects/task simultaneously
  • Exception problem solving and solutioning skills
  • Customer success-oriented attitude
  • Good knowledge of HTTP concepts, REST API, JSON and working experience in using Postman to make API calls.
  • Basic knowledge of JavaScript
  • Excellent written and oral English skills
  • Understanding of how cloud-based applications are delivered and consumed
  • Understand of unique feature and challenges of SaaS applications
  • Exceptional critical thinking skills is a plus
  • Flexibility to travel is a must
  • Focus on quality and attitude to excel will be a big plus
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